How Do I Contact Lufthansa Airlines Customer Service?

Lufthansa Airlines Customer Service

Lufthansa Airlines, one of the world's leading airlines, is well known for its excellent customer service. Lufthansa Airlines ensures that passengers have a seamless experience from the moment they book their flight to the moment they arrive at their destination as part of its customer satisfaction commitment. The Lufthansa Airlines customer service team can be contacted through various channels.

If you want to know, How Can I get in touch with Lufthansa Airlines Customer Service? Call at 1 (516) 738-4422 or 1-888-649-0391 (No Wait Time). You will be connected with the best Lufthansa Airlines Customer Service representative. The representative will then guide you through the process based on your problems. Read below to learn more about Lufthansa Airlines Customer Service.

How Do I Contact Lufthansa Airlines By Phone?

You can contact Lufthansa Airlines customer service by phone using the methods mentioned below:

You can speak to a live person at Lufthansa by calling the customer service number 1 (516) 738-4422 or 1-888-649-0391 (No Wait Time). After Dialing the number, you have to follow the IVR instructions listed below to reach an agent.

  • You can select the language per your preference by pressing the corresponding number from the menu.
  • Press 1 to book a new flight reservation or to make changes to your existing reservation. 
  • Press 2 to solve baggage-related issues. 
  • Press 3 to claim a refund. 
  • Press 4 to get updates on offers, deals, and discounts. 
  • Press 9 to speak with a customer service representative.

If this method doesn’t work, you can use the other methods mentioned below:

Connect By Email Support

There is also a mailing option available with Lufthansa Airline. If the passenger wants to send the mail, they can draft the details along with attachments and a proper subject and send it by addressing it to Lufthansa Customer Service will review and analyze the details that have been shared. The reply will then be framed and shared with the passenger. The airline would take longer to reply than other contact modes.

Connect By Live Chat

The Lufthansa airline provides a chat with our icon on its contact page. Here is the simple procedure to access the airline chat option:

  • Visit Lufthansa Airlines' main page.
  • Navigate through the entire page to find the Help link either at the far end of the page or under the Customer Service tab. You can also find it at the top of the page as an icon.
  • The Chat with Us tab will appear on the updated screen as a dialogue box. 
  • You can tap on it to talk with the virtual assistant, who will provide the support you need.

Connect By Social Media

Passengers can also contact Lufthansa Airlines through their social media channels. The airline has a presence on Facebook, Twitter, and Instagram. Passengers can send a direct message to the airline's social media account with their query, and a customer service representative will respond within a few hours. Below are their social media links:

Connect By Airport

Sometimes, you prefer a face-to-face interaction. If you're at the airport and need assistance, here's how you can find Lufthansa Airlines' customer service:

Steps to Reach Customer Service at the Airport:

  • Visit the Lufthansa Airlines check-in counter or customer service desk.
  • Feel free to ask any questions or get assistance from the friendly staff.

How Can I Talk To A Live Person At Lufthansa Airlines?

Lufthansa Airlines gives you different methods to reach their customer service live agent. Below are some of the methods available you can use to contact them:

Connect Lufthansa Airlines Customer Service By Phone

 Phone is the most preferred method. They are available 24/7. Follow the steps below to get Lufthansa Airlines Customer Service Phone Number:

  • Lufthansa Airlines can be reached by calling 1 (516) 738-4422 or 1-888-649-0391 (No Wait Time).
  • The call menu will appear once the call is connected.
  • Choose your query from the menu, then follow the pre-recorded instructions to resolve it.
  • Wait until the IVR ends if you cannot find your query in the menu. A representative from the airline will automatically contact you.
  • Once you have a solution to your concern, cut the call.

Connect With Lufthansa Airlines Via Chat

Chat assistants will answer your questions in your chat panel immediately if you text them or consult them online. As you can access the chat from your preferred location, it is quick and easy to use. Follow the instructions below to connect with Lufthansa Airlines via chat:

  • You can visit the Lufthansa Airlines website.
  • Tap on the chat option under Contact Us.
  • Various options for queries and services will appear in a dialogue box.
  • A bot will assist you with the service and query you select.
  • Ask a real person in the chat if the bot cannot assist you.


Lufthansa Airlines ensures your pleasure from booking your trip until you arrive at your destination. They have helpful, competent, and always-available customer service employees. You may contact them whenever you need assistance or have a query since they are accessible around the clock. I hope you find information related to your query in this article.

Frequently Asked Questions

Ans. To contact Lufthansa Airlines by phone, dial their customer service number at 1 (516) 738-4422 or 1-888-649-0391 (No Wait Time). For any assistance with reservations, flight information, or inquiries, this is the direct line to reach their customer support team.

Ans. Yes, Lufthansa offers a convenient chat service for customer support. You can access their live chat feature on their website to get quick assistance with your travel-related queries and concerns. This service ensures a seamless and efficient way to address your needs when flying with Lufthansa.

Ans. The 24-hour rule with Lufthansa allows passengers to cancel or change their flight bookings within 24 hours of making the reservation without incurring any fees. This flexibility is beneficial if you need to adjust your travel plans shortly after booking. It's important to check Lufthansa's specific policies and terms for any updates or variations.

Ans. To ask for assistance on Lufthansa, simply call their customer service at 1 (516) 738-4422 or 1-888-649-0391 (No Wait Time). Their dedicated team will be happy to help you with any inquiries, booking changes, or travel-related concerns. Reach out for prompt and reliable support.

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