How Do I Contact Southwest Airlines For Group Booking Reservations?

How Do I Contact Southwest Airlines For Group Booking Reservations?

Planning a Trip for a group is easy, but executing it is the most difficult part. Traveling in a group is exciting, but it becomes difficult if you don’t know how to reach your destination. Look no further if you want a seamless and unforgettable group travel experience. Now, you can book airline tickets on Southwest Airlines for group booking. For this, you have to contact Southwest Airlines customer service.

If you want to call Southwest Airlines customer service, dial 1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time), and you will get connected to a Southwest Airlines customer service agent. This comprehensive guide will walk you through booking group travel with Southwest Airlines. We'll ensure that your journey is nothing short of remarkable.

What Is The Number For Southwest Group Reservations?

What number to call to make group reservations for your upcoming trip? To make group reservations with Southwest Airlines, you can contact their dedicated Group Travel Department at  1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time). This number is specifically designed to assist customers planning to travel with a group of ten or more people. By calling this number, you will be connected with a knowledgeable representative who can provide you with all the necessary information and assist you in making the reservations for your group. Whether you are planning a family reunion, a business trip, or a school excursion, Southwest Airlines is committed to making your group travel experience convenient and enjoyable. 

How Do I Connect With Southwest Airlines Customer Service?

Southwest Airlines gives you ways to contact Southwest. You can use your phone number, social media, live Chat, or email address to solve your queries. Read below to learn more ways to contact Southwest Airlines Customer Service

Contact Southwest Airlines Through Phone Number

The easiest and most common way to talk to a live person on Southwest Airlines is by calling their customer service phone number. Make a call at  1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time) and follow the IVR:

  • Press 1 to make a booking with Southwest Airlines.
  • Press 3 to cancel your booked flight.
  • Press 5 to get the status of your service ticket.
  • Press 7 to inquire about your lost luggage.
  • Press 9 to get a person on the line.
  • Press * to go back to the main menu.

Contact Southwest Airlines Through Live Chat

Passengers usually use it if they need help to reach an airline representative over the phone. You can start a chat with Southwest Airlines representatives by following these steps:

  • Visit the official page of Southwest Airlines.
  • Please scroll to the bottom and click on Contact Us.
  • Locating the chat logo and tapping it will open a chat window on the screen containing several issues a passenger may face during the travel.
  • Look for the issue you have faced, and a bot will assist you in providing an instant solution.
  • If you do not find the bot effective, ask for a real person in the Chat to assist you with your query.

Connect By Email Support: Southwest Airlines also offers a mailing option. To send the mail, the passenger can draft the details, attachments, and a proper subject and address it to Southwest Customer Service will review and analyse the details shared. The reply will then be framed and shared with the passenger. The airline replies slower than other contact modes.

Connect By Social Media: Southwest Airlines' social media channels are also available to passengers. The airline's social media accounts are on Facebook, Twitter, and Instagram. If passengers have questions, they can directly message the airline's social media account. Here are their social media links:

Connect At Airport

Sometimes, you prefer a face-to-face interaction. If you're at the airport and need assistance, here's how you can find Southwest Airlines' customer service:

Steps to Reach Customer Service at the Airport:

  • Visit Southwest Airlines' check-in counter or customer service desk.
  • Feel free to ask any questions or get assistance from the friendly staff.

How Can I Talk to Someone At Southwest Airlines?

Southwest Airlines customer service may be necessary at some point if you frequently travel with Southwest Airlines. Southwest Airlines' customer service team can be reached through the following guide.

Quick and Easy Ways To Communicate with Southwest Airlines

Way 1: Communicate with a Live Person via Phone Call

  • Use any web browser to access Southwest Airlines' website.
  • Use your Southwest Airlines credentials to log in.
  • Then select 'help' and then 'contact'.
  • When you select the live 'call' option, you will see a phone number appear on your screen.
  • You will be connected with a live person within a few seconds after calling 1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time) Southwest Airlines Phone Number.
  • Call Southwest Airlines and talk to a live person about its services.

Way 2: Communicate with Southwest Airlines via Live Chat:

  • Type into any search engine or open the app on your mobile device.
  • You can then contact us.
  • Select the Live Chat option.
  • Please let us know if you have any concerns or issues regarding Southwest Airlines.
  • Southwest Airlines' live chat representatives provide a one-stop solution.
  • Southwest Airlines Customer Service Number will call you if you raise a call request.

Way 3: Communicate with a Southwest Customer Service Representative via IVR Option

  • First, dial 1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time), a Southwest Airlines Customer Service Phone Number, available 24X7 to assist passengers.
  • Listen closely to the voice menu options on the IVR automated system.
  • Press 1 for language selection.
  • Press 2 for a new booking.
  • Press 3 to cancel your current booking.
  • Press 4 to modify your existing booking.
  • Press 5 if you want group booking information.
  • Press 6 to complain to the airline.
  • Press 7 if you want to change your name.
  • Press 8 to get any other airline information.
  • Press 9 to talk to a Southwest Live representative.
  • Then select the correct menu option, hit the key, and then connect & communicate with a Southwest customer service representative.
  • Talk about your Southwest flight concern and get swift help & reliable solutions from a proficient representative.

How Do I Communicate With Southwest Airlines?

Southwest Airlines, customer service number, live Chat or email support can be used before or after the trip. Take a look at Southwest Airlines' real-person support.

Way 1: Call a real person:

  • Open the Southwest Airlines official website.
  • Click on the Contact Us link in the website footer.
  • Dial  1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time) at the mentioned helpline number and talk to a real person at Southwest Airlines.
  • Your concern or issue related to Southwest Airlines must be shared over the phone.

Way 2: Talk to A Real Person via Live Chat:

Southwest Airlines' live chat facility will allow you to speak with a real person. Follow the below instructions.

  • Use any search engine to find "" to get an instant live chat facility.
  • Log in to your Southwest Airlines account using your credentials.
  • After that, select the Contact Us option & Chat Now option.
  • Write your problem or difficulty in the chat box.
  • The live chat person will appear under the display chat box, and you will get the best assistance.


Southwest Airlines provides a Group travel feature for their travellers so that they can execute their awaited trip with their group. In this article, I provided you with ways to contact Southwest Airlines customer service for booking your Group airline tickets. I hope you find this article useful according to your needs. Stay Safe!

Frequently Asked Questions

Ans. The Group Travel phone number for Southwest Airlines is 1-800-I-FLY-SWA (1-800-435-9792) or 1-888-649-0391 (No Wait Time).

Ans. You can contact Southwest Airlines for group bookings by calling their Group Travel number.

Ans. To book group reservations, you can contact Southwest Airlines directly.

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