Fiji Airways Cancellation Policy

Fiji Airways Cancellation Policy

Fiji Airways, the flagship carrier of Fiji, serves as the country's international and domestic airline. With its hub at Nadi International Airport, the airline connects Fiji's stunning landscapes to the world. The airline is known for its excellent customer service and genuine Fijian friendliness, making every voyage enjoyable. Fiji Airways offers food, entertainment, duty-free shopping, and comfy seating. Fiji Airways provides 24 hour cancellation policy and refund policy.

To connect to Fiji Airways customer service, call 1-888-649-0391 or 1-800-227-4446. Fiji Airways will assign you an agent to guide you regarding Fiji Airways cancellation policy and refund policy. 

Here we have furnished an outline of Fiji Airways' cancellation and refund policy:

  • Cancellation fees apply, varying based on factors like fare type and timing.
  • Refund eligibility depends on the ticket type, with fully refundable tickets offering better options.
  • Timing matters; early cancellations have a better refund or credit chances.
  • Request refunds by contacting Fiji Airways or using their online system.
  • Policies may change, so check the airline's website for the most current information.

Fiji Airways Cancellation

Fiji Airways' cancellation policy normally concerns certain key points:

  • Cancellation Fees: Fiji Airways may charge a fee for cancelling a flight, and the specific amount can differ relying on factors like your ticket kind, route, and how near to the takeoff date you are when you cancel.
  • Ticket Type: The kind of ticket you purchase plays a substantial role in the cancellation process. Entirely refundable tickets are normally easier to cancel and are equipped for refunds, while non-refundable tickets may not be suitable for any refund or may have limited refund options.
  • Timing of Cancellation: When you cancel your flight matters. If you revoke well in advance of your flight's departure, it is more feasible to receive a refund or credit for future journeys. However, if you cancel closer to the takeoff date, your choices for a refund may be restricted, and you may incur higher fees.
  • Refund Process: To cancel your flight and request a refund, you would generally be required to contact Fiji Airways directly or use their online booking management system if available. They will direct you through the process and notify you of any applicable fees and refund amounts.

Things To Know About Fiji Airways Refund Policy

Fiji Airways' refund policy is subject to various factors that passengers should be aware of:

  • Ticket Type: The type of ticket you purchase significantly impacts your refund eligibility. Fully refundable tickets offer flexibility, while non-refundable ones may have limited or no refund options.
  • Cancellation Fees: Fiji Airways may impose fees for cancellations. These fees vary based on factors like the fare type, route, and how close to the departure date the cancellation occurs.
  • Timing Matters: The timing of your cancellation is crucial. Cancelling well in advance of the departure date increases the likelihood of receiving a refund or travel credit. Late cancellations are more likely to incur higher fees and fewer refund options.
  • Refund Request Process: Passengers typically need to contact Fiji Airways directly or use their online booking management system to request a refund. The airline will guide you through the process, including any fees and the refund amount.

Easy Ways To Cancel A Fiji Airways Flight

Cancelling a Fiji Airways flight is a straightforward process that you can do online through their official website. Here's how:

  • Visit the Fiji Airways website using a web browser on your device. 
  • If you have a Fiji Airways account, log in. If not, use your booking reference or ticket number to access your reservation. 
  • Find the specific flight you wish to cancel within your booking. 
  • Look for an option like "Cancel" or "Manage Booking" associated with the flight. Click on it. 
  • Fiji Airways' website will guide you through the cancellation process. You may need to confirm your decision, agree to any applicable fees, and provide necessary information. 
  • Carefully review all details, including any cancellation fees and refund information, before confirming the cancellation. 
  • If eligible, Fiji Airways will process any refunds or credits according to their refund policy and the terms of your ticket.

Step By Step Guide To Cancel A Flight Online

Here's a concise step-by-step guide to cancel a flight online:

  • Go to the airline's official website. 
  • Log in to your account or access your booking using your reservation details. 
  • Locate your specific flight reservation. 
  • Select the "Manage Booking" or "Cancel Flight" option. 
  • Confirm the flight cancellation, agreeing to any terms and fees.  
  • Review all details, especially cancellation fees and refund policies. 
  • Confirm the cancellation, as this is typically irreversible. 
  • Wait for any applicable refunds or credits. 
  • Keep the confirmation email for your records.

Fiji Airways 24 Hours Cancellation Policy

Fiji Airways had a 24-hour cancellation policy. This policy allowed passengers to cancel their reservations within 24 hours of booking without incurring any cancellation fees, regardless of the fare type.

Here are some key points to keep in mind about Fiji Airways' 24-hour cancellation policy:

  • Time Limit: You must begin the cancellation within 24 hours of booking your flight to authorize a full refund.
  • Refund Process: When you cancel within this time frame, Fiji Airways naturally refunds the full ticket amount to the original form of payment, and no cancellation expenses are applied.
  • Beyond 24 Hours: If you cancel your flight after the initial 24-hour period, the airline's standard cancellation policy will apply. This policy may involve fees, and the refund eligibility will rely on the kind of ticket you bought.

Fiji Airways Cancellation Fee

The cancellation fee for Fiji Airways flights can vary depending on several factors, including the fare type, route, and how close to the departure date you are when you cancel.


Before booking your Fiji Airways flight, knowing the Fiji Airways cancellation policy is essential. This will help you avoid making mistakes in the future. Fiji Airways helps their passengers solve their issues online, at ticket counters, through live agents, or other mediums available. I hope you find this article helpful.

Also Read: Fiji Airways Flight Change Policy

Frequently Asked Questions

Ans. Flights on Fiji Airways can be either refundable or non-refundable, depending on the type of ticket you purchase. Fully refundable tickets offer flexibility, authorizing you to cancel and receive a refund as per the airline's refund policy. Non-refundable tickets, normally less expensive, often come with restrictions and may not be suitable for refunds or may involve cancellation expenses.

Ans. Fiji Airways had a 24-hour cancellation policy. This policy permitted passengers to revoke their flights within 24 hours of booking without incurring any cancellation fees, regardless of the fare type. However, policies can vary over time, and the certain terms and conditions may vary.

Ans. The price to change a flight with Fiji Airways can differ widely leaning on characteristics like your original fare type, the route, and the timing of the change. Generally, there is a change expense associated with modifying your flight, and this fee varies. Besides, if the new flight you want to book has a higher fare, you will have to pay the fare difference.

Ans. Yes, you can typically cancel your Fiji Airways flight ticket by phone. Fiji Airways generally offers customer service through their centre, and you can contact them to initiate the cancellation process. When you call, be prepared to provide your booking reference or ticket number, as well as any other relevant information to verify your booking.

Ans. The cancellation fee you'd have to pay to Fiji Airways varies depending on factors like your ticket type, timing of cancellation, route, and fare class. Fully refundable tickets typically have lower or no cancellation fees, while non-refundable tickets may incur higher fees. The exact fee can also increase the closer you are to your departure date.

Ans. Fiji Airways was considered a safe airline to travel with, maintaining international safety standards. Like all reputable airlines, safety is a top priority, and Fiji Airways follows rigorous safety protocols, including aircraft maintenance, crew training, and compliance with aviation regulations.

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