Hawaiian Airlines Cancellation Policy

Hawaiian Airlines Cancellation Policy

Want to cancel your Hawaiian Airlines Flight ticket? But don't know about the refund you will get or not. You can call Hawaiian Airlines Customer Service at 1-800-367-5320 or 1-888-649-0391 (OTA). Hawaiian Airlines understands travel plans can change. Changes in plans, unexpected circumstances, or sudden mood changes do not cost anything. Travelers can modify or cancel their reservations within 24 hours of booking. Hawaiian Customer Service will let you know the guidelines for canceling your flight ticket. Tickets for basic economy are non-refundable, and any changes or cancellations will incur a fee.

Hawaiian's 24-hour cancellation Policy is made to provide security to the passengers so they can cancel their tickets anytime without any tension. Know more about the Hawaiian 24 Hours Cancellation Policy below.

How Do I Talk To Someone On Hawaiian Airlines?

If you have any questions, need assistance, or just want to talk to someone, Hawaiian Airlines has several options available to you. Read below to learn some of the methods: 

Contact Through Phone:

Calling Hawaiian Airlines Customer Service is the best option you can opt for to get all your queries solved instantly. Call the Hawaiian Airlines customer service number 1-800-367-5320 or 1-888-649-0391 (OTA). Follow the IVR rules described below:

  • Choose the language of your choice.
  • After listening to the IVR options, select the button that suits your preference.
  • Press 1 for flight status
  • Press 2 to manage your booking
  • Press 3 for baggage information
  • Press 4 to contact a Hawaiian Airlines customer service representative.
  • Press # to disconnect from the call

Contact By Live Chat:

Hawaiian Airlines offers a chat option on its contact page. To access the Hawaiian Airlines live chat option, follow these steps:

  • Visit the official Hawaiian Airlines website.
  • Select the 'Chat' option under the 'Contact Us' section.
  • Enter your booking details and passenger information.
  • Describe your query in detail.
  • Dispatch the query.
  • Expect relevant solutions from dedicated representatives.

Contact By Email Support:

When you email Hawaiian Airlines customer service, you can share documents related to your query, such as flight tickets, medical records, vouchers, etc. The travel details must be included in the email you compose by tapping John.Smith@hawaiianair.com. Please send that email, and customer service will contact you within 24 hours.

Contact By Social Media:

Hawaiian Airlines social media channels are also available to passengers. There are social media accounts for the airline on Facebook, Twitter, and Instagram. The airline's social media account allows passengers to send direct messages. Here are their social media links:

At the Airport:

The best part is that you can visit your nearest Hawaiian Airlines customer service desk at any international Airport. Below are steps you can go through to reach them:

  • At the Airport, you can visit the Hawaiian Airlines ticket counter or customer service desk.
  • Speak to a representative in person.
  • You will need to enter the details of your booking and the information of your passengers.
  • They will assist you accordingly.

What Is The Phone Number For Hawaiian Airlines?

To inquire about flights, bookings, or any other questions related to Hawaiian Airlines, you can call the Hawaiian airline customer service department at 1-800-367-5320 or 1-888-649-0391 (OTA). You can reach a live customer service representative by calling this number. Please note that wait times may vary depending on volume. 

What Are Cancellation Charges 24 Hours Before Departure?

Hawaiian Airlines cancellation charges vary depending on the fare type and time of cancellation when booking a flight. To learn more, call 1-800-367-5320 or 1-888-649-0391 (OTA) and contact Hawaiian Airlines Customer Service regarding canceling charges. Hawaiian Airlines typically charges a cancellation fee for non-refundable tickets.

The exact amount depends on the fare type and class of travel. It is usually a percentage of the ticket price, and it may rise as the departure date nears. There is usually a cancellation fee for Hawaiian Airlines refundable tickets. The amount of the fee varies depending on the fare type and class of travel. The fee is generally a percentage of the ticket price and increases as the departure date approaches.

  1. Also Read: Air Canada Cancellation Policy
  2. Also Read: Turkish Airlines Date Change Policy
  3. Also Read: Air France 24-Hour Cancellation Policy


Hawaiian Airlines' cancellation policy provides passengers with the flexibility to cancel their reservations and receive a refund or credit. Passengers are advised to review the terms and conditions of their reservation before making any cancellations or changes.

Frequently Asked Questions

Ans. Tickets are non-refundable, unless otherwise specified. Tickets may be cancelled within 24 hours of purchase for a full refund with no fees, for any bookings made at least seven days in advance of the flight's scheduled departure time.

Ans. Canceling a nonrefundable fare will result in an e-Credit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

Ans. To Speak to a Live person at Hawaiian Airlines, you have several options. You can call their customer service hotline "1-800-367-5320 or 1-888-649-0391 (OTA)", engage in live chat on their website, or use email support. Please call us at 1-800-367-5320 and ask to speak with a CRO.

Ans. For regular bookings, see our Fare Rules. Tickets are non-transferable and fully refundable at anytime. Changes to Origin/Destination will not be allowed. If date/flight changes with the same Origin/Destination results in the same fare class being available, no fees will apply.

Ans. Although every airline has a different policy, many airlines will allow you to cancel flight tickets within 24 hours and give you a refund, even if you've bought a non-refundable airline ticket. If you've bought an airline ticket and want to cancel it on the same day, you can do so easily via 'Manage my booking'.

Ans. Call Hawaiian's customer support line at 1-800-367-5320 (Live Person). Online Chat: Use the chat feature on Hawaiian's website. Call Hawaiian Airline's customer support line at 1-800-367-5320 or 1-888-649-0391 (OTA). Online Chat: Use the chat feature on Hawaiian Airline's website.

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